Nymphora attaches great importance to the protection of your personal data. This policy explains what data is collected, why it is used, and what your rights are.

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Data Controller

The data controller is Nymphora. The identification and contact details for the site publisher are available in our Legal Notices.

For any questions regarding your personal data, you can write to us at contact@nymphora.fr.

Collected Data

Depending on your use of the site, Nymphora may collect the following information:

• Last name, first name, email address, postal address, and telephone number;
• Information necessary for the preparation, payment, and delivery of your order;
• Order history and correspondence with our customer service;
• Information related to your newsletter subscription, when you have consented to it;
• Browsing data and technical information collected via cookies, according to your choices.

Why do we use your data?

Your data is used only when necessary to:

• Process, prepare, and deliver your orders;
• Manage payments, returns, refunds, and customer requests;
• Contact you regarding your order;
• Improve the security, functionality, and experience of the site;
• Send you our new products and offers only if you have consented to it.

Data Sharing

Your data may be transmitted only to service providers necessary for the proper processing of your order: e-commerce platform, secure payment providers, delivery partners, and technical tools used for the site.

Nymphora does not sell your personal data to third parties.

Retention Period

Your data is kept for the time necessary to manage your order, your account, your requests, and to comply with our legal, accounting, and tax obligations.

You may request the deletion of your data, subject to data that we are legally required to keep.

Newsletter

You will only receive our marketing emails if you have voluntarily subscribed to them. You may withdraw your consent at any time by using the unsubscribe link provided in each email or by contacting us.

Cookies

The site may use cookies necessary for its proper functioning as well as, depending on your choices, audience measurement or personalization cookies.

You can accept, refuse, or modify your preferences at any time via the banner or the site's cookie settings.

Your Rights

In accordance with applicable regulations, you may request access to your data, its rectification, its erasure, the limitation of its processing, its portability, or you may object to certain types of processing.

To exercise your rights, contact us at contact@nymphora.fr. We may ask for proof of identity when necessary to protect your data.

Complaint

If you believe your rights are not being respected, you may file a complaint with the CNIL, the French personal data protection authority.

Updates to this Policy

This policy may be updated to reflect legal, technical, or service-related changes. The version currently in effect is the one published on this page.

Last update: September 23, 2026