At Nymphora, we take every necessary step to prepare and ship your orders with care, so that you can track your purchase with peace of mind.

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Delivery zones

Nymphora delivers to several countries in Europe. The delivery options available for your address are automatically displayed during your checkout.

Processing your order

Orders are prepared with care. Whenever possible, they are handed over to the carrier on the same day after order validation, on business days.

During periods of high activity, weekends, or public holidays, additional processing time may be required.

Delivery methods and costs

The delivery solutions offered may vary depending on your country and address.

• Pick-up point delivery: free.
• Home delivery: applicable fees are calculated and clearly indicated before payment.

You can choose the option that suits you best from those offered when confirming your order.

Delivery times

The delivery time depends on the destination and the chosen delivery method. The time frame applicable to your order is indicated before confirming your purchase, and then reiterated in your confirmation email.

Order tracking

As soon as your order is shipped, you will receive a confirmation email. When tracking is available, you will find the necessary information there to follow the progress of your parcel.

A problem with your delivery?

If you notice a delay, an address error, or any other issue related to the delivery, please contact us as soon as possible at contact@nymphora.fr.

To help us process your request quickly, please include your order number.

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Need help?
Our customer service is available every day of the week by email at contact@nymphora.fr or by phone at +33 7 84 73 63 42.